About Jo-Ann Stores

Our Stores

Special Orders

Looking for a special item? Let our store associate team member special order it for you! Please call (888) 739-4120 for assistance, or visit your local Jo-Ann store.

Checking Special Orders Status
To check on your special order status, please visit or contact your local Jo-Ann Store.

Product Research Department
If you are seeking a particular product and cannot find it at your local store, you may call the Jo-Ann Stores Product Research Department at (888) 739-4120 to run a search on that special item. This service is particularly helpful if you are looking for larger quantities or colors that are not readily available at your local store.

Please provide the following information in order to conduct a nationwide product search:

  1. SKU # or UPC bar code number
  2. Full description
  3. Manufacturer's name (if available)